Custom Order Reservation Spot-Read Details Below Before Purchase
*** PLEASE NOTE WE WILL NOT BE TAKING ANY CUSTOM ORDERS FOR THE 2024 SEASON AS WE CARE FOR FAMILY & PLAN OUR WEDDING.***
*THANK YOU FOR YOUR UNDERSTANDING*
Do you have a friend who loves daisies combined with the color purple? Or loved the flower arrangement of one item in our shop, but preferred a different style of pendant? I would be more than happy to create a more personalized piece to fit your needs.
Images shown are examples of previous custom orders we have made
Please Read Before Purchasing! Policies Regarding Custom Orders
Price listed is not the final price! This is a minimum deposit price we require upfront for custom orders. A final price will be negotiated with the client once a custom order has been made and final payment will be due upon completion of the order.
By submitting payment through our electronic payment processing system, the client agrees to all shop policies listed here.
The client's payment is his/her/their formal agreement to the contract.
I do require a deposit payment upfront. To receive a refund of your deposit, cancellations must be made within 72 hours of the initial order date.
If the contract is breached/canceled after the 72 hour window has expired, the client acknowledges and understands that the client will not receive a refund for the deposit as this money goes toward supplies, materials, and flowers used for making the item.
The client understands that their deposit secures a spot on the creation schedule and the date of completion is determined by Desert Dog Designs, in consultation with the client.
Availability of custom orders will depend on the flowers & metal bases I have available at the time of the request.
Custom pieces can take a month or more to be designed & completed before they are ready to ship. Please keep this in mind if you have a deadline for an event.
When a custom order has been requested, I will first work with you on design ideas, show you what options are available, coordinate a timeline needed to complete the order versus when the jewelry would be needed for an event such as a birthday or wedding.
Once a design idea has been finalized and approved by both parties and a deposit has successfully been made; I will begin work on the order. I will send you photos via email along the way to ensure the design is staying true to the request and allowing for any adjustments if desired.
Please keep in mind the standard shipping time estimates listed in our shop policies for your own timeline on when a custom order is desired. Standard shipping time is 1-2 weeks, please allow for unforeseen delays during busy holiday seasons.
For custom orders, the client agrees to have the remaining balance paid in full before the order is collected or shipped including shipment fee.
The client understands that if the client cannot or will not pay the remaining balance within 1 week of completion that the client forfeits their custom item & deposit as the deposit has gone toward the cost of materials.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.